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Sezzle EU Support
Shopper Articles
Shopper Articles
Getting Started & Placing Orders
Everything you need to know about getting started and placing orders with Sezzle.
I ran into an issue at checkout.
I was declined for an order - why?
How do I know my Sezzle limit?
How does Sezzle impact my credit score?
What is Sezzle, and how does it work?
Past Orders
From changing your order to getting a refund, this section has information for questions tied to existing Sezzle orders.
How do disputes work?
I don't recognize an order on my account.
I need to return or exchange an order.
I haven't received my order.
I need to cancel my order.
I need to make changes to an order.
Logging In & Account Settings
This section has information on changing key account information - like updating your phone number.
I want to close my account.
I need help getting logged in.
I need to change my phone number.
I need to update my account information.
I'm having issues verifying my billing address.
Payments
Need to reschedule a payment or change a payment method? Look no further!
What are the accepted payment methods?
I haven't received my refund yet.
I was overcharged.
My payment failed, now what?
How do refunds work?
Why was I charged a fee?