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  1. Sezzle EU Support
  2. Shopper Articles

Shopper Articles

Getting Started & Placing Orders

Everything you need to know about getting started and placing orders with Sezzle.
  • I ran into an issue at checkout.
  • I was declined for an order - why?
  • How do I know my Sezzle limit?
  • How does Sezzle impact my credit score?
  • What is Sezzle, and how does it work?

Past Orders

From changing your order to getting a refund, this section has information for questions tied to existing Sezzle orders.
  • How do disputes work?
  • I don't recognize an order on my account.
  • I need to return or exchange an order.
  • I haven't received my order.
  • I need to cancel my order.
  • I need to make changes to an order.

Logging In & Account Settings

This section has information on changing key account information - like updating your phone number.
  • I want to close my account.
  • I need help getting logged in.
  • I need to change my phone number.
  • I need to update my account information.
  • I'm having issues verifying my billing address.

Payments

Need to reschedule a payment or change a payment method? Look no further!
  • What are the accepted payment methods?
  • I haven't received my refund yet.
  • I was overcharged.
  • My payment failed, now what?
  • How do refunds work?
  • Why was I charged a fee?
Sezzle EU Support
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